Key Achievements
Achievements include streamlining processes, improving efficiency and productivity, and implementing effective strategies resulting in increased customer satisfaction and financial growth.
Key Achievements
Business Operations Initiatives
Process
Improvements
Implemented multiple processes across the organizations, their improvements, streamlined automation operations, and increased reliability.
Innovations & New
Service Offerings
Innovations in customer features offering and new service offerings which expanded the company's reach and improved its competitiveness.
Development
Initiatives
Development initiatives including personal development budgets and LMS implementation fostered a positive work environment and improved employee morale.
Quality Management
Systems
Implemented the quality management system, including process documentation, control procedures, and performance metrics and initiated certification to demonstrate commitment to quality.
Improved
Efficiency
Improved efficiency and productivity through reduced downtime, customer feedback implementation, and cost optimization lead to reduced lead times, increased output, and lower costs.
Operations Tool Stack
Key operations tools used to improve efficiency and drive success include Data Analytics, Project Management Software, Quality Management Systems, and Workforce Management Tools.
JIRA
PROJECT MANAGEMENT
Confluence
TEAM WORKSPACE
Atlassian Atlas
teamwork directory
TeamWork
PROJECT MANAGEMENT
Trello
PROJECT MANAGEMENT
Notion
PROJECT MANAGEMENT
Paymo
PROJECT MANAGEMENT
Wrike
PROJECT MANAGEMENT
Zapier
Workflow automation
Slack
COMMUNICATION PLATFORM
Planergy
PURCHASE MANAGEMENT
WaveApp
BOOKKEEPING AUTOMATION
Google Workspace
cloud computing
Eversign
signature solution
Clockify
tracking software
Clockspot
TRACKING SOFTWARE